The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 613 |
| Houston, TX | 359 |
| Philadelphia, PA | 242 |
| Seattle, WA | 241 |
| Washington, D.C., DC | 237 |
| Atlanta, GA | 206 |
| Denver, CO | 196 |
| Sacramento, CA | 145 |
| San Francisco, CA | 140 |
| Miami, FL | 135 |
| Orlando, FL | 132 |
| Indianapolis, IN | 127 |
| Detroit, MI | 125 |
| Minneapolis, MN | 120 |
| Boston, MA | 111 |
| Portland, OR | 111 |
| Brooklyn, NY | 94 |
| Oakland, CA | 86 |
| Salt Lake City, UT | 86 |
| Jacksonville, FL | 84 |
| Pittsburgh, PA | 78 |
| Tampa, FL | 68 |
| New York City, NY | 67 |
| Baltimore, MD | 63 |
| San Jose, CA | 50 |
| Reno, NV | 47 |
| Tacoma, WA | 41 |
| Fort Myers, FL | 41 |
| Saint Paul, MN | 38 |
| Dallas, TX | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Brr_Toon (@Brr_Toon) reported Comcast is a menace they said 95 percent of their customer don’t even reach that but it’s probably a lie! If they don’t reach it why impose it 🤬🤬🤬🤬
- 🙌 RogieRog 🙌 (@RogieRog) reported
@comcast Virtual schooling = 8 hours straight of multiple Google Meeting video conferences per child.Seems like a perfect time for a greedy piece of **** company to enforce data caps!
- Tim K. (@UltimoNerdario) reported
Everyone is stuck at home using more data and @comcast is out here showing they are the biggest group of ******* in the world. Glad i don't live anywhere near their bullsh*t service.
- Your mom's favorite tweeter (@DonalJMurphy) reported
@verge Comcast is charging for service. They are charging a toll.
- Craig D. Mansfield, EI 👨🔬🥼🥽⚗️🧪🔬☣️☢️🧮📊💡🔭 (@craigbob99) reported
I've only had to deal with Comcast for a few months of my life. I am never returning to that hell willingly. People are stuck with it for years.
- IndigenousPatriot (Xwesi Panther) (@Wikweko) reported
@comcast So the news of these data caps is disappointing considering we switched from Mediacom to your service DUE to their caps.
- Old Man Rob (@Old_Man_Rob) reported
@TechDeals_16 i’m in the business, and it blows my mind that almost all public utilities that are doing fiber make it symmetrical, while comcast, charter, at&t etc have decent down speeds and HORRIBLE up speeds.
- Claire Rogel (@feminaprovita) reported
@FantomasSerg but they go out of their way to talk about how they've been so careful not to **** with those on the poor people plan! (which ofc has some euphemistic name i've forgotten.) it's only for "prepaid" plans, not regular unlimited plans. suuuuuuuuure comcast
- MissingLynxx (@MissingLynxx) reported
@comcast @sglenn21 I've called about the cost of my minimal service three or more times now and have got nothing but the run-around and people who couldn't care less.
- Epsom Salt (@EpsomSalt6) reported
@comcast We weren't planning for a pandemic, but we sure as **** are going to exploit it and gouge our customers who have no choice but to pay for our services.
- John Jean Jeson (@jeson_jean) reported
@comcast @pdibenedetto3 Jesus, I've never seen a social media manager bomb so hard. You don't seem to understand what a TB is or what the word "fair" means.
- Aziz Moalim (@Aziz_Moalim) reported
@comcastcares The issue is, Comcast doesn’t actually care. They just want the money. If only 95% of customer reach the cap as Comcast says, why even have a cap?
- Donnta’ Kemp (@justdonnta) reported
I got all these kids and I’m working from home and xfinity has the nerve to be performing network maintenance. I’ve had it a month and it’s been down 5 times.... I already see our relationship won’t last long. Already looking for new internet.
- ThisJustinFRB (@ThisJustinFRB) reported
Oh good old @comcast. Capping internet. Telling a customer you have no promotions for internet, phone, and cable and to check back week after week to see if any promotions become available. What a joke!
- V. (@cherryncake) reported
@comcast Every month you charge me extra for data, stop the bs , been customer of yours for 10 years #cancelcomcast
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