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The latest reports from users having issues in Boston come from postal codes 02127, 02293, 02128, 02118, 02119, 02110, 02115 and 02114.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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2.20 out of 5 124,613 ratings
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Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Somerville, Salem, Boston, Cambridge, Jamaica Plain, Brookline, Brighton, Dorchester, Everett, Arlington, Peabody, Medford, Stoneham, Dedham and Needham.
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| City | Problem Type | Report Time |
|---|---|---|
 Somerville | Internet | |
| Salem | Internet | |
| Salem | Total Blackout | |
| Boston | Internet | |
| Cambridge | Internet | |
| Jamaica Plain | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- EB (@AngeL_EB) reported fromBoston, Massachusetts
Does anyone else have serious issues with @Xfinity and their service + acustomer service too? Or is it just me?
- Corey Snook (@twiddledee10) reported fromBoston, Massachusetts
@Xfinity Wow! Can someone tell me how to escalate an issue with xfinity?Customer service is certainly atrocious ( for me)I have to spend 2-3 hours to a week to try to get same issues resolved.Same with their mobile.
- Jonathan Summey (@sum_j) reported fromBrookline, Massachusetts
Hi @Xfinity why is your @peaco*ckTV app so horribly slow & wonky UX? It’s as if it is on dial-up speeds.
- The Lonely Wizard (@RockStrEcclesia) reported fromQuincy, Massachusetts
@comcastcares Hi. Technicians were readjusting the wires along the face of my apartment building this morning, but now Xfinity can't find the modem. I've tried restarts and unplugs, nothing is working. Help, please!
- Guglielmo (@bzref) reported fromNeedham, Massachusetts
@CBSSportsNet is currently down on my @Xfinity system. Turned quickly to Univision...#CHERMA #ChampionsLeague
- mojaca (@mojaca1) reported fromBoston, Massachusetts
The Comcast Xfinity Spotify TV app hasn't been working Please fix. @Xfinity @Spotify
- August (@AAugust1970) reported fromBoston, Massachusetts
@comcast No thanks! Keep my rates down instead
- James🔺 (@HebHammer94) reported fromBoston, Massachusetts
Do I have to tip an Xfinity Tech for doing his job? I have one coming to help install my WiFi and idk if I’m supposed to tip of not
- Joshua Lawrence Lazard (@theuppitynegro) reported fromCambridge, Massachusetts
@Xfinity @comcastcares Sooooo has a whole section of Cambridge, Mass been without internet since 4:30ish yesterday? All of the expected repair time dates have not been met. Any TRUE expected time for restoration of service? Why the interruption in the first place?
- Chantelle617 (@Chantelle617) reported fromBoston, Massachusetts
@mizdamaris Oof! No good! Verizon and Comcast have been up and down the utility poles over here like crazy.
- sleepy (@PresidentSleepy) reported fromBoston, Massachusetts
@comcast @Xfinity needs to give out discounts when their services decide to randomly stop working all the damn time. 2-3 times a week my triple play stops working for HOURSSSSS.
- Miss B (She/Her/Hers) (@MissBeazus) reported fromMarblehead, Massachusetts
Losing an entire day of work because of an Xfinity outage is super fun. Originally said internet would be back at 1:45. Now they are saying 3:15. What ********.
- Kevin (@BruSox) reported fromMedford, Massachusetts
Wtf @peaco*ckTV I have Comcast and I can’t sign in thru the app?! What is this
- Eric Gittleman (@GittleBos) reported fromBrookline, Massachusetts
@DamonTweet For example, Gillette Stadium is located in the Boston TV market, but the Xfinity Center/Great Woods just down the road is not.
- Enysa Rojas (@mariaenysa) reported fromQuincy, Massachusetts
@Xfinity think you for the support #WynonnaEarp #BringWynonnaHome
- Mikey (@MikeyMike617) reported fromBoston, Massachusetts
So I don’t have a local feed. I have the MLB Network sports package on Comcast and by my best estimates, I’m on a 15-20 delay for non-Red Sox games. I’ll be putting my phone away for the bottom of the 9th for... you know... no reason at all.
- Barış Ekim (@gunesaynasinda) reported fromCambridge, Massachusetts
Anyone in Cambridge/Somerville having an Xfinity outage today? Internet and TV have been down since 9AM 🤔 #xfinity #comcast #comcastoutage
- Neil Nadelman (@docsane) reported fromCambridge, Massachusetts
@lyladiaz @RVAwonk A lot of people rent cable modems from Comcast, not realizing that they double as public wifi hotspots. It doesn't mean the public can browse your home network. At least not through that Comcast public network.
- Christine (@Christine19733) reported fromBoston, Massachusetts
@itsJeffTiedrich My xfinity went down lol
- Guy F Courtin (@gcourtin) reported fromBoston, Massachusetts
Ugh...@Xfinity is awful. Scheduled service twice online, neither went through. Now on with their agent via chat and the system must be on dial up. Painful. #fail
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- I've seen the future, and it will be. (@HardcoreHackney) reported
@pughsreview @Xfinity Wow. I've had AT&T for the last 3 years and I've only had one outage for a couple of hours. Sorry to hear about that.
- nick (@lil_swag) reported
@KensethFan17_20 Does Xfinity have a record of having 'harder' crashes with composite bodies and higher HP? I've never heard people say that, but if the composite body is one of the biggest reasons that the cars absorb more impact, you'd think Xfinity would also be affected
- Nick Olden (@MrCrohns) reported
Xfinity really gotta fix my internet man been out for 30 hours and the restoration time just keeps going up. Fix this!
- Deanna Gifford (@DeannaGifford) reported
About 4 in the afternoon and internet is down, it’s Comcast/ xfinity so what else…
- Bob Pockrass (@bobpockrass) reported
In Xfinity, as far as when race-winning engines must be inspected, prior to the second to last race of the season, all race-winning engines must have been inspected at R&D. For the last two Events of the Race season, NASCAR can require them to be torn down after the event.
- Summer N Langford (@sn_langford) reported
@XfinitySupport Is there a reason Xfinity Mobile is down currently? Cannot call, text, or even receive calls from others currently. I’m constantly in the “no service” status on my phone in a spot where I usually have 4 bars.
- Brittany 💕 (@BritKay10) reported
@Xfinity y’all better credit my account too with this outage that won’t be fixed until tomorrow 😒
- Joy✨ (@J_L_P__) reported
@Xfinity why ******** y’all make it so complicated to speak with a real person 😑 this automated system dumb as hell
- JAK’s Place 🎰🍺 •Chicago Ridge• (@JaksPlace1) reported fromPhoenix, Arizona
Anyone else having Comcast Outage today? • Unfortunately we will be closed until tomorrow, assuming Comcast fixes the issue
- Yums Granny (@GrannyYummy) reported
My debit card was charged 4a service I dont have by xfinity mobile. You cant get past the automated system to complain. Double check your bill ev1 make sure ur not getting ripped off. @xfinity #bloodsuckers
